CUES PRIVACY POLICY

CUES Foundation located at Stichting CUES, Van der Burghweg 1, 2628CS Delft, The Netherlands is responsible for the processing of personal data as shown in this privacy policy:

 

1. Background

CUES Foundation is committed to protecting and respecting your privacy.
This policy is the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website you are accepting and consenting to the practices described in this policy.

 

2. Information we may collect from you

We may collect and process the following data about you:

 

Information you give us:

You may give us information by filling in your personal data at the download section, or the contact form on our website, register for our newsletter, visit our events, filling in forms on paper, participate in discussion boards, enter a survey, by corresponding with us by phone or e-mail, by engaging with us on social media, or otherwise. The information you give us may include your name, address, e-mail address and phone number, personal description and photograph and other requested information.

 

Information we collect about you:

With regard to each of your visits to our website we may automatically collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
  •  information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

 

Information we receive from other sources:

We may receive information about you if you use climate-kic.org, any other website we operate or the other services we provide. In this case, we will have informed you when we collected that data that it may be shared internally and combined with data collected on our website. We are also working closely with third parties (including, for example, third party funders, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

 

3. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.

 

4. Uses made of the information

 

We use information you provide to us in the following ways:

 

Purposes Personal data
To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about.
From time to time we will share research, important findings, and other opportunities that you may be interested in.
  • Name
  • First Name
  • Position
  • Affiliation Name company/organisation
  • Affiliation Country
  • E-Mail
  • Telephone number
  • Topical interests in the field of innovation, education, entrepreneurship, climate change, or related fields
To notify you about changes to our service.
We are constantly seeking to improve our data and experimenting with the best way to contribute to our network and serve our community of partners. We will keep you updated about changes to our service.
  • Name
  • E-mail address
To report to third party funders.

CUES Foundation is supported by multiple funders. We are required to report on results, which includes information on specific activities. Whenever possible, we will use anonymized information for reporting purposes. However, it is possible that our funders and/or auditors acting on behalf of our funders will request personal information to monitor or verify our activities.
  • Name
  • E-mail address
  • Company or university affiliation
  • Role in participation
To improve our business including anonymisation and analytics, fulfil our administrative purposes, protect our business interests and comply with our legal obligations.

All community knowledge exchange and mobilisation uses will be in line with this policy.
  • IP address
  • Name
  • E-mail address
  • Other technical information

 

Information we collect about you. We will use this information:

Purposes Personal data
To administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
  • IP address
  • Name
  • E-mail address
  • Other technical information
As part of our efforts to keep our website safe and secure.
  • IP address
  • Name
  • E-mail address
  • Other technical information
To improve our business including anonymisation and analytics, fulfil our administrative purposes, protect our business interests and comply with our legal obligations.
  • IP address
  • Name
  • E-mail address
  • Other technical information

 

Information we receive from other sources. We will use this information in the following ways:

Purposes Personal data
We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
  • IP address
  • Name
  • E-mail address
  • Company or university affiliation
  • Topical interests in the field of innovation, education, entrepreneurship, climate change, or related fields
To improve our business including anonymisation and analytics, fulfil our administrative purposes, protect our business interests and comply with our legal obligations.

All community knowledge exchange and mobilisation uses will be in line with this policy.
  • IP address
  • Name
  • E-mail address
  • Other technical information

5. How long we keep your information for

We are required to keep your information for several years so that our third party funders can audit our operations. Currently this period is 7 years, but this may change in the future. We will not store your data for any longer than is necessary for us to comply with this legal obligation.

 

6. Disclosure of your information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its affiliates.

We may share your information with selected third parties including:

  • third party funders such as the European Institute of Technology & Innovation, in order to fulfil our administrative purposes or for reasons of legal compliance,
  • business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you,
  • analytics and search engine providers that assist us in the improvement and optimisation of our website, and/or

We may disclose your personal information to third parties:

  • If CUES Foundation is acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of CUES Foundation, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

How third parties handle your data is determined by their own privacy policies. Although we endeavor to protect your data via contractual arrangements with third parties, CUES Foundation accepts no liability for the use of such data by third parties.

 

7. Where we store your personal data

All information you provide to us is stored on our server, on servers owned and operated by our hosting providers, or on encrypted hard disks in laptops and desktop computers owned by CUES Foundation employees and partners.

 

8. Your rights

You have the right to ask us to amend, not to process, or to delete your personal data. Furthermore, you have the right to ask us to transfer your data to a third party. You also have the right to access information held about you. Your right of access can be exercised by sending an email to york.ostermeyer@cuesanalytics.eu

 

9. Third party links

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers, affiliates or third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

10. Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to york.ostermeyer@cuesanalytics.eu